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Our Mission |
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To offer outstanding service to
customers by employing talented
and motivated people with
advanced systems to support
them. Our aim is to be the
market leader in the travel
industry by delivering quality
in everything we do. |
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Our Quality Policy |
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We are committed to implementing
a policy of Total Quality in all
our operations. We will perform
all activities to ensure that
the resulting products
consistently exceed our customer
expectations. We will remain
reliable and dependable as well
as provide maximum value for
money to our customers.
We believe that our customers
are the true gems that need to
be appreciated and their
expectations of quality service
should never be failed. Our
existence in this market for
over 51 years explains that we
are truly market leaders and
that we believe knowledge,
quality service and dedication
never goes unnoticed with you. |
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Our Facts |
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Omeir Travel agency started
operations since 1956 in the Emirate of
Abu Dhabi, UAE. We belong to the reputed
Omeir Bin Youssef group having strong
financial credentials. In fact we
started the travel industry in Abu
Dhabi!
We employ more than 450 staff and have a network of more than 58 outlets in different locations of Abu Dhabi, Dubai and Al Ain. We are the largest and leading travel agency in the Emirate of Abu Dhabi and we ate the General Sales Agent for reputed airlines from all over the globe. |
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Our Focus |
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Our focus is our customers and the outstanding quality that we are committed to provide them.
We will continue to be the market leader
in the new millennium by setting new
trends in the travel industry with our
ultimate aim of achieving global
recognition and technological
advancement. |
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Our People |
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Our staff is our strength. They are our internal customers and as important to us, as our external customers. We have a total strength of more than 450 qualified and professional staff of various nationalities, working in the travel division alone.
We offer regular professional training
in both technical & people skills for
both management & Staff. We have a HR
Department, which constantly monitors
such requirements & fulfils them.
As our mission statement says, our aim
is to remain the market leader by
employing talented & motivated people. |
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Our Achievements |
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Omeir Travel Agency, the largest and leading travel management company in the Emirate of Abu Dhabi was the first travel company to be awarded ISO 9001:2000 certification by Bureau Veritas Quality International, now known as Bureau Veritas.
Omeir Travel Agency bas been certified in all areas and departments of our operations which includes Travel Management, Holidays, Call Centre, Cargo, Transportation and Man Power supply.
Take out true to our role of being a market leader, Omeir Travel Agency has set precedence in the travel industry whereby we are currently the only travel management company to be awarded this ISO 9001:2000 Quality certification in the Abu Dhabi travel industry.
This is just another reflection of our
ongoing commitment to superior quality
and customer satisfaction in all aspects
of our business. |
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